Privacy Policy

Privacy Policy

Effective Date: 2026/07/09

This Privacy Policy explains how ORIGIN AXIOM LLC, doing business as System Digital Studio (“System Digital Studio,” “we,” “us,” or “our”), collects, uses, discloses, stores, and protects personal information when you visit, browse, purchase from, download from, contact, or otherwise use systemdigitalstudio.com and our related services.

System Digital Studio sells digital products, PLR products, MRR products, templates, downloadable files, editable files, business resources, digital bundles, and online resources to customers worldwide.

By using our website, placing an order, creating an account, downloading a product, contacting us, subscribing to emails, or otherwise interacting with us, you acknowledge that you have read this Privacy Policy.

This Privacy Policy is intended to explain our privacy practices in clear language. It does not make any promise that our website, systems, or third-party providers will be completely secure or error-free.

1. Information We Collect

We may collect personal information directly from you, automatically through our website and Shopify store, and from third-party service providers.

1.1 Information You Provide to Us

When you place an order, create an account, contact customer support, subscribe to marketing emails, submit a form, or otherwise interact with our store, we may collect information such as:

  • Name

  • Email address

  • Billing address

  • Shipping address, if required

  • Phone number, if provided or required

  • Account information

  • Order details

  • Purchase history

  • Product access records

  • Download records

  • Customer support messages

  • Refund, dispute, or chargeback communications

  • Marketing preferences

  • Any other information you choose to provide

Because we primarily sell digital products, we generally do not need shipping information unless it is required by Shopify, payment processors, tax rules, fraud prevention tools, legal compliance, checkout settings, or a specific product or service.

1.2 Payment Information

Payments on our website may be processed through Shopify Payments, PayPal, Apple Pay, Google Pay, Shop Pay, credit card processors, debit card processors, and other available payment methods.

We do not directly store full credit card numbers, full debit card numbers, CVV codes, or complete payment credentials on our own systems. Payment information is processed by Shopify, PayPal, Apple Pay, Google Pay, Shop Pay, banks, card networks, and other third-party payment processors according to their own privacy policies, security practices, and payment terms.

We may receive limited payment-related information, such as:

  • Payment status

  • Order amount

  • Currency

  • Transaction ID

  • Payment method type

  • Billing name

  • Billing address

  • Last four digits of a payment card, if provided by the processor

  • Card brand, if provided by the processor

  • Fraud analysis or risk information

  • Refund, chargeback, or dispute details

1.3 Information Collected Automatically

When you visit or use our website, Shopify store, checkout, product pages, download pages, emails, or related tools, we and our service providers may automatically collect certain information, including:

  • IP address

  • Device type

  • Browser type

  • Operating system

  • Referring website or source

  • Pages viewed

  • Links clicked

  • Products viewed

  • Cart activity

  • Checkout activity

  • Purchase activity

  • Download or access activity

  • Approximate location based on IP address

  • Time zone

  • Session data

  • Cookie identifiers

  • Pixel identifiers

  • Analytics identifiers

  • Website performance data

  • Error logs

  • Fraud prevention signals

  • Security-related information

1.4 Digital Product Access and Download Records

Because our products are digital and downloadable, we may collect and keep records showing whether a product was delivered, accessed, opened, downloaded, or otherwise made available.

These records may include:

  • Product purchased

  • Order number

  • Customer email address

  • Download link activity

  • Access timestamps

  • IP address used for download or access

  • Number of download attempts

  • License or file access information

  • Support records related to delivery or access

We use this information to confirm delivery, provide support, prevent fraud or abuse, enforce our policies and licenses, respond to payment disputes, and maintain business records.

2. How We Collect Information

We may collect personal information in the following ways:

2.1 Directly From You

We collect information directly from you when you:

  • Place an order

  • Create an account

  • Download a product

  • Contact customer support

  • Subscribe to marketing emails

  • Submit a form

  • Request help with a product

  • Request a refund review

  • Communicate with us by email or other channels

2.2 Automatically Through Our Website

We may collect information automatically through:

  • Cookies

  • Pixels

  • Tags

  • Web beacons

  • Log files

  • Analytics scripts

  • Shopify checkout tools

  • Fraud prevention tools

  • Security technologies

  • Similar tracking technologies

2.3 From Third Parties

We may receive information from third-party providers that help us operate our store, including:

  • Shopify

  • Shopify Payments

  • PayPal

  • Apple Pay

  • Google Pay

  • Shop Pay

  • Email marketing tools: SHOPIFY EMAIL

  • Analytics tools: GOOGLE ANALYTICS / META PIXEL / TIKTOK PIXEL / SHOPIFY ANALYTICS

  • Fraud prevention tools

  • Customer support tools

  • Advertising platforms

  • Tax and accounting tools

  • Legal and compliance service providers

  • Professional advisors

3. Why We Use Your Information

We may collect and use personal information for the following purposes.

3.1 Order Processing and Digital Delivery

We use personal information to:

  • Process orders

  • Confirm payments

  • Send order confirmations

  • Deliver digital products

  • Provide download links

  • Provide access instructions

  • Manage customer accounts

  • Verify purchases

  • Maintain order records

  • Confirm whether a digital product was delivered, accessed, or downloaded

3.2 Customer Support

We use personal information to:

  • Respond to questions

  • Troubleshoot download or access issues

  • Verify purchases

  • Provide product-related support

  • Handle customer service requests

  • Review refund, dispute, or chargeback matters

  • Communicate with you about your order, account, or product access

3.3 Fraud Prevention and Store Security

We may use personal information to:

  • Detect suspicious activity

  • Prevent unauthorized purchases

  • Prevent payment fraud

  • Prevent abuse of download links

  • Prevent unauthorized access to digital products

  • Protect our website, store, customers, and business

  • Enforce our Terms of Service, Refund Policy, product license terms, and other policies

3.4 Tax, Accounting, Legal, and Compliance Purposes

We may use personal information to:

  • Maintain business records

  • Process taxes

  • Comply with accounting obligations

  • Comply with applicable laws and regulations

  • Respond to lawful requests

  • Enforce our rights

  • Defend against claims

  • Handle audits, disputes, investigations, or legal proceedings

3.5 Analytics and Service Improvement

We may use personal information and website usage information to:

  • Understand how visitors use our website

  • Improve website design and performance

  • Improve checkout flow

  • Improve digital product delivery

  • Improve customer support

  • Measure marketing and advertising performance

  • Identify errors or technical issues

  • Improve our products, services, and customer experience

3.6 Marketing and Advertising

Where permitted by law, or where you have provided consent if required, we may use personal information to:

  • Send marketing emails

  • Share product updates

  • Send special offers

  • Announce new digital products

  • Measure marketing performance

  • Create or improve advertising audiences

  • Retarget visitors through advertising platforms

  • Show relevant ads on third-party platforms

You may opt out of marketing emails at any time by clicking the unsubscribe link in our emails or contacting us at Hello@systemdigitalstudio.com.

4. Legal Bases for Processing, Where Applicable

If privacy laws such as the GDPR, UK GDPR, or similar laws apply to you, we may process your personal information based on one or more of the following legal bases:

  • Contract: To process your order, deliver digital products, provide access, manage your account, and provide customer support.

  • Consent: For certain marketing emails, cookies, tracking technologies, or optional processing where consent is required.

  • Legal obligation: To comply with tax, accounting, regulatory, and legal requirements.

  • Legitimate interests: To operate our store, prevent fraud, secure our website, improve services, communicate with customers, enforce policies, and conduct limited marketing where allowed by law.

  • Legal claims: To establish, exercise, or defend legal rights.

Where processing is based on consent, you may withdraw your consent where applicable. Withdrawal of consent does not affect processing that occurred before consent was withdrawn.

5. Shopify and Ecommerce Platform Providers

Our store is hosted and operated through Shopify. Shopify provides ecommerce infrastructure, checkout technology, order management, payment-related tools, analytics, customer account tools, security features, fraud prevention tools, and other services that help us operate our store.

When you use our website or checkout, your personal information may be processed by Shopify according to Shopify’s own privacy practices and service terms.

Shopify may process personal information to provide services such as:

  • Storefront operation

  • Checkout

  • Payment-related services

  • Order processing

  • Fraud prevention

  • Analytics

  • Platform security

  • Shop Pay

  • Shopify customer privacy tools

  • Other Shopify services

You may review Shopify’s privacy information through Shopify’s official privacy resources.

If Shopify privacy tools, automated privacy settings, cookie banners, data sharing opt-out pages, Shopify Network Intelligence, enhanced services, or similar features apply to our store, we may provide additional notices, links, or choices as required by Shopify settings or applicable law.

6. Payment Processors and Digital Wallets

We may accept payments through Shopify Payments, PayPal, Apple Pay, Google Pay, Shop Pay, credit cards, debit cards, and other payment methods made available through Shopify or our checkout.

Payment processors and digital wallet providers may collect and process your information to:

  • Authorize payments

  • Verify identity or payment method

  • Process transactions

  • Prevent fraud

  • Handle refunds

  • Manage payment disputes

  • Process chargebacks

  • Comply with financial regulations

  • Provide their payment services

We do not control the privacy practices of third-party payment processors. Their processing is governed by their own privacy policies, terms, security practices, and legal obligations.

7. Cookies, Pixels, Analytics, and Tracking Technologies

We and our service providers may use cookies, pixels, tags, web beacons, scripts, log files, and similar technologies to operate our website and improve our services.

These technologies may be used for:

  • Website functionality

  • Shopping cart operation

  • Checkout operation

  • Customer account login

  • Digital product access

  • Fraud prevention

  • Website security

  • Analytics

  • Performance measurement

  • Advertising

  • Remarketing

  • Personalization

  • Remembering preferences

  • Email and ad campaign measurement

7.1 Types of Cookies and Tracking Technologies

We may use:

Essential cookies: These are needed for website operation, checkout, security, account login, cart function, and digital delivery.

Analytics cookies: These help us understand traffic, page views, visitor behavior, product interest, and store performance.

Marketing cookies and pixels: These help us deliver, measure, and improve advertising, remarketing, and promotional campaigns.

Preference cookies: These help remember your choices and settings.

Security and fraud prevention technologies: These help detect suspicious activity, prevent abuse, and protect our store.

7.2 Analytics and Advertising Tools

Depending on our store settings, we may use:

Analytics tools: GOOGLE ANALYTICS / META PIXEL / TIKTOK PIXEL / SHOPIFY ANALYTICS

These tools may collect or receive information such as device data, IP address, browser data, page interactions, product views, cart activity, checkout activity, purchase events, and other website usage data.

7.3 Cookie Choices

Depending on your location and applicable law, you may be shown a cookie banner or privacy preference tool.

You may also control cookies through your browser settings. If you block or disable certain cookies, some parts of our website may not function properly, including checkout, customer accounts, product delivery, download access, analytics, or security features.

8. Email Marketing and Communication Preferences

If you subscribe to our emails, purchase from us where marketing is permitted, or otherwise consent to receive marketing communications, we may send you emails about:

  • New digital products

  • Product updates

  • Offers and promotions

  • Store announcements

  • Educational content

  • Related resources

We may use the following email marketing tools:

Email marketing tools: KLAVIYO / SHOPIFY EMAIL / MAILCHIMP

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us at Hello@systemdigitalstudio.com.

Even if you unsubscribe from marketing emails, we may still send non-marketing messages, including:

  • Order confirmations

  • Download instructions

  • Account notices

  • Customer support replies

  • Refund or dispute communications

  • Security notices

  • Legal notices

  • Policy updates

9. How We Share Personal Information

We may share personal information only as reasonably necessary for business, operational, legal, security, compliance, or service-related purposes.

9.1 Shopify and Store Service Providers

We may share personal information with Shopify and other store-related service providers to operate our website, process orders, deliver products, manage accounts, prevent fraud, provide customer support, and maintain store security.

9.2 Payment Processors

We may share personal information with payment processors, digital wallet providers, banks, card networks, and payment-related service providers to process transactions, verify payments, handle refunds, manage disputes, prevent fraud, and comply with financial regulations.

This may include Shopify Payments, PayPal, Apple Pay, Google Pay, Shop Pay, and other available payment methods.

9.3 Email, Analytics, Advertising, and Support Providers

We may share personal information with service providers that help us operate and improve our business, including:

  • Email marketing providers

  • Customer support tools

  • Analytics providers

  • Advertising platforms

  • Pixel and remarketing providers

  • Website performance tools

  • Digital product delivery tools

  • File hosting or cloud storage providers

  • Fraud prevention tools

  • Security tools

9.4 Tax, Accounting, Legal, and Professional Advisors

We may share personal information with tax advisors, accountants, lawyers, auditors, consultants, insurance providers, compliance providers, and other professional advisors where reasonably necessary.

9.5 Legal Authorities and Compliance

We may disclose personal information if we reasonably believe disclosure is necessary to:

  • Comply with applicable law

  • Respond to lawful requests

  • Protect our rights, property, or safety

  • Protect customers or others

  • Investigate fraud, abuse, or security issues

  • Enforce our Terms of Service, Refund Policy, license terms, or other policies

  • Defend against legal claims

9.6 Business Transfers

If our business is involved in a merger, acquisition, sale, financing, restructuring, bankruptcy, asset transfer, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

10. Sale, Sharing, Targeted Advertising, and Opt-Out Rights

We do not sell personal information for money.

However, some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly. Under those laws, the use of certain advertising cookies, analytics tools, pixels, remarketing technologies, or platform features may be considered a “sale,” “sharing,” or “targeted advertising,” even when no money is exchanged.

Where required by applicable law, you may have the right to opt out of certain uses of your personal information for sale, sharing, or targeted advertising.

If applicable, you may exercise this right through:

  • Our cookie banner or privacy preference tool

  • Shopify customer privacy tools

  • Our data sharing or targeted advertising opt-out page

  • Your browser privacy settings, where legally recognized

  • Contacting us at Hello@systemdigitalstudio.com

Where required by applicable law and supported by our store settings, we may honor recognized opt-out preference signals such as Global Privacy Control.

11. International Customers and Cross-Border Data Transfers

System Digital Studio sells digital products to customers worldwide. If you access our website or purchase from us outside the United States, your personal information may be processed in the United States and in other countries where we, Shopify, payment processors, service providers, or business partners operate.

These countries may have privacy and data protection laws that differ from the laws in your country.

Where required by applicable law, we use appropriate safeguards for international transfers. These safeguards may include service provider agreements, contractual protections, data processing agreements, recognized transfer mechanisms, or other legally permitted safeguards.

By using our website or placing an order, you understand that your personal information may be transferred, processed, and stored outside your country of residence as described in this Privacy Policy.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may vary depending on the type of information, the reason it was collected, and our legal or business obligations.

We may retain:

  • Order records for business, tax, accounting, and legal purposes

  • Payment and transaction records for refunds, disputes, chargebacks, fraud prevention, and accounting

  • Digital delivery and download records to confirm access and prevent abuse

  • Customer support messages for service quality, dispute handling, and legal protection

  • Marketing records until you unsubscribe or request deletion, subject to legal and operational requirements

  • Website logs and analytics data for security, fraud prevention, performance, and reporting

  • Legal and compliance records as required by applicable law

When information is no longer needed, we may delete, anonymize, aggregate, or securely retain it where permitted by law.

We may not be able to delete certain information immediately if we need it to complete a transaction, provide a purchased product, comply with legal obligations, maintain business records, prevent fraud, resolve disputes, enforce agreements, or protect legal rights.

13. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, disclosure, or destruction.

These measures may include:

  • Use of Shopify’s ecommerce platform

  • Secure checkout technology

  • Payment processing through third-party processors

  • Access controls

  • Account security measures

  • Fraud prevention tools

  • Monitoring for suspicious activity

  • Limited access to customer information where appropriate

However, no website, internet transmission, payment system, email communication, database, or digital storage method can be guaranteed to be completely secure. We cannot promise or guarantee absolute security.

You are responsible for keeping your account login details, email account, devices, and passwords secure.

14. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include the right to:

  • Request access to personal information we hold about you

  • Request a copy of your personal information

  • Request correction of inaccurate personal information

  • Request deletion of personal information

  • Request restriction of certain processing

  • Object to certain processing

  • Withdraw consent where processing is based on consent

  • Opt out of marketing emails

  • Opt out of sale, sharing, or targeted advertising where applicable

  • Request data portability where applicable

  • Appeal a denied privacy request where applicable

  • Not be discriminated against for exercising privacy rights where applicable

These rights are not absolute. They may be limited by law, legal obligations, fraud prevention needs, accounting requirements, tax rules, dispute handling, product delivery records, security needs, or our legitimate business interests.

To exercise privacy rights, contact us at:

Hello@systemdigitalstudio.com

We may need to verify your identity before processing certain requests. Verification may require your name, email address, order number, billing details, or other information reasonably necessary to confirm your identity and protect customer data.

15. GDPR, UK GDPR, and Similar Privacy Rights

If you are located in the European Economic Area, the United Kingdom, Switzerland, or another region with similar privacy laws, you may have additional rights regarding your personal information.

These rights may include:

  • Right to be informed

  • Right of access

  • Right to rectification

  • Right to erasure

  • Right to restrict processing

  • Right to data portability

  • Right to object

  • Right to withdraw consent

  • Right to lodge a complaint with a data protection authority

Where applicable, you may contact us at Hello@systemdigitalstudio.com to exercise these rights.

If you believe our processing of your personal information violates applicable privacy law, you may have the right to contact your local data protection authority.

16. California Privacy Rights and Other U.S. State Privacy Rights

If you are a resident of California or another U.S. state with applicable consumer privacy laws, you may have additional rights regarding your personal information.

These rights may include:

  • Right to know what categories of personal information we collect

  • Right to know the purposes for collecting, using, disclosing, selling, or sharing personal information

  • Right to access personal information

  • Right to request deletion

  • Right to request correction

  • Right to opt out of sale, sharing, or targeted advertising

  • Right to limit certain uses of sensitive personal information, where applicable

  • Right to non-discrimination for exercising privacy rights

  • Right to appeal a denied request, where applicable

16.1 Categories of Personal Information We May Collect

Depending on how you interact with us, we may collect the following categories of personal information:

  • Identifiers: Name, email address, billing address, shipping address if required, IP address, account information, and order identifiers.

  • Commercial information: Products purchased, order history, download records, access records, refund records, and dispute records.

  • Internet or network activity: Browsing activity, device data, analytics data, cookies, pixels, and interactions with our website.

  • Approximate location information: Approximate location based on IP address or device/browser data.

  • Customer support information: Messages, requests, complaints, and related communications.

  • Payment-related information: Transaction status, payment method type, billing details, and limited processor-provided payment details.

  • Inferences: Product interests, marketing preferences, and website behavior patterns.

We do not intentionally collect sensitive personal information unless you voluntarily provide it or it is required for payment processing, fraud prevention, compliance, dispute handling, or legal purposes. Please do not send us sensitive personal information unless specifically requested.

16.2 Sources of Personal Information

We may collect personal information from:

  • You directly

  • Your device or browser

  • Shopify

  • Shopify Payments

  • PayPal

  • Apple Pay

  • Google Pay

  • Shop Pay

  • Analytics providers

  • Email marketing providers

  • Advertising platforms

  • Fraud prevention providers

  • Customer support tools

  • Tax, accounting, legal, or professional service providers

16.3 Purposes for Collection and Use

We collect and use personal information for the purposes described in this Privacy Policy, including order processing, digital delivery, customer support, fraud prevention, analytics, marketing, compliance, legal protection, and store security.

16.4 Disclosure of Personal Information

We may disclose personal information to the categories of third parties described in this Privacy Policy, including Shopify, payment processors, service providers, analytics providers, advertising platforms, fraud prevention providers, professional advisors, and legal authorities where needed.

16.5 Opt-Out of Sale, Sharing, or Targeted Advertising

We do not sell personal information for money. However, some cookies, pixels, analytics, advertising tools, or platform features may be considered sale, sharing, or targeted advertising under certain privacy laws.

Where applicable, you may opt out through:

You may also contact us at Hello@systemdigitalstudio.com.

17. Children’s Privacy

Our website and products are not directed to children under 13 years old or under the age required by applicable law in the customer’s location.

We do not knowingly collect personal information from children under 13 or under the age required by applicable law.

If you believe a child has provided us with personal information, please contact us at Hello@systemdigitalstudio.com so we can review the matter and take appropriate action.

Parents or guardians may contact us to request deletion of a child’s personal information where required by law.

18. Third-Party Links, Apps, and Tools

Our website, products, emails, downloads, or resources may contain links to third-party websites, platforms, tools, apps, payment providers, social media pages, file platforms, or other services.

We are not responsible for the privacy practices, security practices, content, policies, or actions of third parties that we do not own or control.

Your use of third-party websites, apps, platforms, or tools is governed by their own privacy policies and terms.

We encourage you to review the privacy policies of any third-party services you use.

19. User-Submitted Information

If you send us information by email, support message, form, social media, or another communication channel, we may use and retain that information to respond to you, provide support, improve our services, protect our rights, and maintain business records.

Please do not send us unnecessary sensitive information, full payment card numbers, passwords, private identification documents, health information, or other sensitive data unless we specifically request it for a lawful and necessary purpose.

20. Automated Tools, Fraud Review, and Risk Checks

We may use Shopify, payment processors, fraud prevention providers, analytics tools, advertising tools, and security tools that use automated or semi-automated methods to help detect fraud, suspicious activity, payment risk, abuse, bot activity, unauthorized access, or policy violations.

These tools may generate risk scores, alerts, recommendations, or automated actions.

We may use this information to review, approve, cancel, refund, block, or investigate orders where permitted by law and our store policies.

If applicable law gives you rights related to automated decision-making, you may contact us at Hello@systemdigitalstudio.com.

21. Do Not Track and Global Privacy Control

Some browsers offer “Do Not Track” signals. Because there is no single industry standard for responding to Do Not Track signals, our website may not respond to them.

Where required by applicable law and supported by our Shopify settings or privacy tools, we may honor recognized opt-out preference signals such as Global Privacy Control for sale, sharing, or targeted advertising choices.

22. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Shopify settings, payment methods, service providers, legal requirements, privacy practices, or operational needs.

When we update this Privacy Policy, we will revise the effective date above. The updated version will be posted on this page.

Your continued use of our website after an updated Privacy Policy is posted means you acknowledge the updated policy, to the extent permitted by applicable law.

23. Contact Us

If you have questions about this Privacy Policy, want to exercise privacy rights, or need to contact us about personal information, you may contact us at:

System Digital Studio
Legal Owner: ORIGIN AXIOM LLC
Website: systemdigitalstudio.com
Store Name: System Digital Studio
Support Email: Hello@systemdigitalstudio.com
Registered Address: 30 N Gould St, STE R, Sheridan, WY 82801, USA

Please include enough information for us to understand and respond to your request.

For privacy rights requests, we may need to verify your identity before taking action.